BOOKINGS
It is recommended that you book your service at least 1-2 weeks in advance or even 4-6 weeks in peak periods, Xmas/New Year Holidays and school holidays.
E-mail executivepets@optusnet.com.au and we will e-mail you our booking forms along with our terms & conditions.
Phone: 0432 030431 (Please leave a message if we do not answer your call. As your pets are our main priority, we do not answer mobile phones while servicing our clients’ pets). We assure you that we will return your call in between appointments.
E-mail executivepets@optusnet.com.au and we will e-mail you our booking forms along with our terms & conditions.
Phone: 0432 030431 (Please leave a message if we do not answer your call. As your pets are our main priority, we do not answer mobile phones while servicing our clients’ pets). We assure you that we will return your call in between appointments.
CANCELLATIONS
Cancellations must be received no later than 48 hours prior to a scheduled visit or a cancellation fee of 50% will apply.
“Executive Pets” reserves the right to refuse or terminate any service if the job varies from the initial consultation or if the job poses any risks, safety concerns, financial concerns or inappropriate situations for our carers.
“Executive Pets” reserves the right to refuse or terminate any service if the job varies from the initial consultation or if the job poses any risks, safety concerns, financial concerns or inappropriate situations for our carers.
PAYMENTS
Payment can be made by cash, cheque, direct deposit or money order.
All payments are required in advance or to be made available on the first visit for our services to commence.
In the event of any additional or unforseen visits or other costs i.e. vet fees, travelling, food or other supplies, full payment of these goods or services will be expected within 7 days of your return or an additional late fee of $50 excluding GST will apply.
A $50 administration fee in addition to any bank fees is charged on all returned cheques.
All payments are required in advance or to be made available on the first visit for our services to commence.
In the event of any additional or unforseen visits or other costs i.e. vet fees, travelling, food or other supplies, full payment of these goods or services will be expected within 7 days of your return or an additional late fee of $50 excluding GST will apply.
A $50 administration fee in addition to any bank fees is charged on all returned cheques.
